Support

Help during pre-launch.

STRYDLY is being rolled out in phases. Use the fastest path below based on whether you are testing the app, requesting access, managing a club, or contacting the team.

T

App testers

Use TestFlight feedback for crashes, device issues, screenshots, and build-specific problems.

P

Pre-launch access

Request access and include your role so the onboarding path is clear.

C

Clubs and partners

Contact us for run club readiness, organization programs, sponsorships, and onboarding questions.

Fastest support path

  1. If you are in TestFlight, open TestFlight, choose STRYDLY, and use Send Beta Feedback.
  2. If you are not in the app yet, submit a pre-launch request with your role and city.
  3. For partnerships, account questions, or onboarding issues, use the contact page.

Common questions

Is STRYDLY publicly launched?

Not yet. STRYDLY is in pre-launch access with phased onboarding.

Why does role context matter?

Runners, run clubs, and organizations need different setup flows, permissions, and onboarding support.

Where do account deletion requests go?

Signed-in users can submit deletion requests from the web portal. You can also contact support for help.